How a 250-Acre Greenhouse Transformed Its Safety Program by Eliminating Paper

Nature Fresh Farms took their safety documentation digital—and are saving 80% of the time they used to spend chasing records

Meet the Client

Headquartered in Leamington, Ontario, Nature Fresh Farms is a leading greenhouse producer of tomatoes, bell peppers, strawberries, and more.

Sector
Fresh Produce

Food Safety Certifications
PrimusGFS, USDA Organic

Founded
2008

Acreage
250+

Paper Records: A Burden to Growth & Innovation

As Nature Fresh grew, the old methods of documentation became a hindrance.

  • Hours spent printing, distributing, and organizing paper checklists for each individual area every day.

  • Tedious, repetitive, and slow handwriting for data capture.

  • Delays in detecting deviations after records were submitted.

  • Constant follow-up to resolve wayward or incomplete records.
  • Limited compliance visibility across acres and acres of greenhouses.

Making the Choice: Priorities for Change

Nature Fresh compared many tools to find a digital solution as dynamic as their operations.

  • Ease of Use

    Nature Fresh needed quick and effective adoption with minimal training for non-technical staff.

  • Scaleable Support
    Nature Fresh had no IT team and limited time available, so they needed full-service configuration and training to simplify the implementation process.
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"
Provision is incredibly user-friendly. Their team provided a tremendous amount of guidance, and were there every step of the way as we customized the platform for our facility.
"
Steven Farrar
Health & Safety Manager, Nature Fresh
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Innovative Solutions for Operational Excellence

How Nature Fresh took existing strategies to the next level with the help of Provision's digital toolbox.

  • 1.


Real-Time Recognition of Non-Conformances

  • Required fields prevent incomplete record submissions, saving managers time.

  • Smart rules automatically check data against critical limits, flagging issues faster.
  • Alerts escalate deviations to management, enabling timely CAPA responses.
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"
Provision lets us see trends and non-conformances in real-time, giving us the opportunity to tackle things immediately and put preventive controls in place.
"
Steven Farrar
Health & Safety Manager, Nature Fresh

  • 2.


Faster Records With Fewer Mistakes

  • In-app translation fosters better understanding with ESL team members.

  • SOP guidance shows up in related records, putting help at users' fingertips.

  • Data entry moves fast with autofill, dropdown menus, and images.
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"
With the opportunity to translate each form, our Spanish-speaking inspectors can provide us answers in their own language seamlessly.
"
Steven Farrar
Health & Safety Manager, Nature Fresh

  • 3.


Easy Organization of Teams & Records

  • Automated task reminders prevent missing and late records.
  • Related forms link together to clearly coordinate work orders and traceability.
  • Centralized, searchable documentation allows real-time verification or root cause analysis.
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"
It's easy to find work orders that exist in relation to each individual checklist—we're saving at least 75% of the time we used to spend on data entry and verification.
"
Steven Farrar
Health & Safety Manager, Nature Fresh

Time Savings

Smart records have given Nature Fresh the agility to succeed as their operations expand.

Adopting Provision has brought about a transformative change in Nature Fresh Farms' health and safety processes. With significant time savings and improved data visibility, Nature Fresh Farms' commitment to safety is more secure than ever.

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"
Moving our forms to Provision was revolutionary.
"
Rod Gonzalez
Health & Safety Specialist, Nature Fresh

  • 80%

    Time saved on data entry

  • 60%

    Time saved on team management

  • 60%

    Time saved on record review and verification

  • 80%

    Time saved on audit preparation