How Progressive Produce Prepared for PrimusGFS & Organic Audits 80% Faster

Arturo Coronado was fighting an uphill battle as he managed food safety binders across three facilities at Progressive Produce—until digital records doubled productivity.

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The Client

Progressive Produce is a year-round grower, packer, shipper, and third party logistics provider of produce throughout North and South America.

Established in 1967, Progressive Produce has grown over the years to become a single source for globally-sourced fruit and vegetables, handling everything from potatoes and citrus to onions and asparagus. Their emphasis on innovation, sustainability, and quality has led them to be an industry leader that supplies major retailers.

Sector
Fresh Produce & 3PL

Headquarters
La Mirada, CA

Certifications
PrimusGFS, USDA Organic

Facility Size
190,000 square feet

Progressive Produce Provision Analytics Digital Food Safety C-min

Bringing a Successful Business Up to Speed

Progressive's operations were an ongoing success story, but their focus on continuing improvement led them to take a closer look at optimizing their food safety documentation.

  • Three separate facilities with differing records left a mountain of paper to sort through before audits.

  • Static binders full of data hindered management analysis of trends and slowed decision-making.

  • Different versions of paperwork for English and Spanish inputs multiplied the amount of documentation to review and organize—and left room for miscommunication.

From Daunting to Doable: Digitizing Progressive's Records

With operations split between three facilities in California, Progressive found the prospect of customization unbeatable.

  • Stepwise Implementation

    In order to focus attention onto successful adoption at each stage, the team at Progressive Produce began by digitizing a smaller number of forms, including Food Safety and Sanitation, before rolling out into other areas like Logistics, Shipping, and Safety.

  • Custom Configuration
    Progressive worked together with Provision's Client Success team to tailor their platform's configuration, setting management up for success from day one.
  • Minimized Change Management
    Provision's form building capability can digitally recreate existing forms, putting familiar tools into operators' hands for quick adoption and easy understanding.
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"
Provision is a custom software that you can use according to your needs to be in compliance and audit-ready every day.
"
Arturo Coronado
Food Safety Coordinator - Progressive Produce

Applying New Tools to Old Problems

Arturo Coronado and the food safety team at Progressive had the tools—here's how they used them.

  • 1.

Bringing Teams Together via Language & Guidance
  • Live translation harmonizes English- and Spanish-speaking team members and improves communication
  • Centralized documentation empowers food safety culture through real-time collaboration between managers and operators
  • Embedded SOP guidance ensures understanding for staff
  • 2.

Enabling Data-Driven Insight & Analysis
  • Smart rules and team workflows allow management to review and verify quickly—identifying problems faster for quick corrective actions
  • Forms can be constructed with built-in calculations for a variety of metrics, including counting deviations noted, tabulating chemical formulations, and more—taking the guesswork out of monitoring

  • Customizable reports allow managers at Progressive to see the trends they need while filtering live by site, employee, equipment, and more
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"
For us, getting to have the real-time insight into our daily operations that Provision gives us is really valuable. We can see issues as they arise and can track the root cause analysis and resolution.
"
Arturo Coronado
Food Safety Coordinator - Progressive Produce
  • 3.

Simplifying Prep for Audits
  • Searchable records makes finding past data a snap both prior to and during an audit
  • Linking forms together in automated sequences streamlines navigation through records
  • Easy task assignment and follow-up, including tracking for missed tasks and late records, mean that missing input isn't found the week before an audit—it's seen as soon as it's overdue

Steps in the Right Direction

Having cut the time spent on their food safety documentation in half, Progressive Produce is already looking for new opportunities to streamline their departments with Provision.

With strong results and a positive reception for their new digital documentation tools in the food safety department at Progressive, there are already plans in place to expand usage into health and safety. The visibility and oversight allowed by bringing on Provision has opened the door for a new wave of success and growth powered by better root cause analysis, verification, and continuous improvement.

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"
Using Provision, now we're going to be ready every day—not just for our Primus or Organic audits, but surprise inspections—anything.
"
Arturo Coronado
Food Safety Coordinator - Progressive Produce
  • 25%

    Time saved on data entry
  • 40%

    Time saved on team management
  • 80%

    Time saved on record review and verification
  • 80%

    Time saved on audit preparation