In the Diverse Leafy Greens Industry, LGMA Compliance Reigns Supreme

The food industry across the Americas is incredibly diverse, in both the range of commodities grown, harvested, and distributed as well as the nationalities and cultures of the workers who make it all possible. One subsection of the American food landscape, however, is of particular interest when it comes to multicultural influences: up to 80% of workers in the "salad bowl" of Southern California and Arizona are Hispanic or Latino.

While a priceless addition to the workforce in the leafy greens industry, the ESL status of workers hailing from Mexico, Central, and South America can add complexity to maintaining LGMA compliance.

The Leafy Greens Marketing Agreement, or "LGMA" of both California and Arizona has set the bar for excellence in fresh produce safety. 90% of leafy greens grown in the US come from LGMA members - but these certifications don't come easy.

  • Rigorous Documentation
    LGMA compliance requires real-time record-keeping, time-bound supervisor reviews, pre-harvest testing, and intensive root cause analysis; this forces a delicate balance for documentation to be intuitive for operators, yet robust for managers.
  • Recurring Audits
    Facing both announced and unannounced audits, LGMA members must be audit-ready with up to two years of documentation at all times.
  • High Compliance Demands
    Every LGMA audit must see 100% compliance to maintain certification; management must ensure all data is timely, complete, and compliant to avoid findings and failures.

To save time and bridge the communication gap that can arise from workforce diversity, many leafy greens operations are reconsidering their digital solutions for LGMA compliance.

Provision LGMA-min

A Bilingual Blindspot: How Food Safety Solutions Miss the Mark for Spanish-Speakers

It seems there are as many food safety solutions as there are farms. But why do so many of them fail to meet the needs of leafy greens operations that rely upon Spanish-speaking or ESL workforces to achieve LGMA compliance?

  • Unclear Instructions
    Pushing English-language work instructions or SOPs to Spanish-speaking staff sets the stage for deviations down the road.
  • English-Centric Data Entry
    Leaning primarily on English record-keeping can cause miscommunications or entry errors; yet mixing in Spanish paperwork can lead to duplication.
  • Implementation & Support Challenges
    Software configured and trained completely in English leaves room for questions and confusion, leading to uncertainty and low usage rates.

Empowering a Diverse Workforce for LGMA Compliance

After adopting Provision, the average operator reports 53% time savings in data entry, and the average manager reports 71% time savings in audit preparation. What's behind these major time savings in LGMA compliance?

  • On-Demand Translation
    • Food safety records—and the data they contain—can live-toggle between 109 supported languages. It's common to see Spanish data entry followed by English audits.
  • Continuous Guidance
    Operators benefit from real-time work instructions, with translatable tips and SOPs of any language available inside related records.
  • Unified Team Management
    With live translation, managers can avoid duplication; calendars, record versions, and comments harmonize between English and Spanish staff.
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"
Provision has made things easier between our English- and Spanish-speaking staff; we don't have to worry about translating forms back and forth because we can just turn on the translation function.
"
Lex Roberts
Director of Culture & Compliance
  • Native-Language Services
    With partners Grupo Delcen and DNV, Provision provides implementation and support spanning 100 countries and all the languages necessary.

Building a Strong Foundation for the Industry's Future

Workforces throughout the produce industry are unlikely to lose their multicultural nature anytime soon, especially in the leafy greens sector. To reduce time-to-compliance for LGMA, it's crucial to work smarter—minimizing guesswork and mistakes for operators while cutting tedious review and administration for management. From translating forms to built-in guidance and best-in-class implementation and training, Provision seeks to fill this gap and keep the leafy greens industry strong.

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"
For our non-English-speaking staff, Provision has been amazing.
"
Rod Gonzalez
Health & Safety Specialist