How a Renowned Tortilla Producer Transformed Their Food Safety Program
Fiesta Tortillas moved their food safety and QC programs to a digital platform after forty years of paper – now they’re saving time and stress in both everyday operations and annual audit prep.
![download download](https://provision.io/hubfs/download.png)
The Client
Located in Austin, Texas, Fiesta Tortillas is a well-known manufacturer of tortillas, chips, and other products.
Since 1984, Fiesta Tortillas has had a simple mission: produce five-ingredient flour tortillas without additives or preservatives. Founder Jaime Picos and his family have delivered on this promise every day for the past forty years, now producing up to 2 million corn tortillas and 500,000 flour tortillas daily.
Sector
Tortillas, chips
Headquarters
Austin, Texas
Audit Type
GMP
Facility Size
35,000 square feet
![Provision Digital Food Safety Fiesta Tortillas-min Provision Digital Food Safety Fiesta Tortillas-min](https://provision.io/hs-fs/hubfs/Provision%20Digital%20Food%20Safety%20Fiesta%20Tortillas-min.jpg?width=2000&height=1333&name=Provision%20Digital%20Food%20Safety%20Fiesta%20Tortillas-min.jpg)
-
- Nonconformance detection was slow due to inefficient hardcopies and mountains of paper
-
- Tracing product manually for customer requests and certification compliance was time-consuming and frustrating
-
Paper-based data was prone to inaccuracies and tedious to compile and strained operating decisions
-
Comprehensive Spanish Support
Provision’s partnership with Grupo Delcen offered Fiesta access to fully Spanish-language resources for software configuration and user training
-
Ease of UseNon-technical operators meant that the solution Fiesta chose would have to be straightforward and easy to learn
-
Customization is KeyAfter 40 years of operation, Fiesta had very unique, highly-customized forms and procedures; an out-of-the-box solution wouldn’t work, whereas Provision could satisfy their need for flexibility
-
1.
-
Smart rules flag outlier data automatically, offering instant clarity for operators
-
Deviations can be quickly escalated and sent to management for corrective action, preventing a cascade of issues that could lead to recalls
-
Form submissions instantly update custom reports, enabling continuous monitoring of trends to better prevent recurring issues
-
2.
-
Automatic task reminders ensure records are completed without nagging
-
Customizable reports summarize form submissions and enable streamlined verification and review
-
Records automatically link in an easily traceable sequence, simplifying mock recalls
-
3.
-
Attaching guidance documents and SOPs puts help at users’ fingertips no matter where they are in the facility
-
Live translation eliminates communication errors and operator frustration
-
Messaging within records brings questions together with context for a clear, intuitive experience
Here’s to Another Forty Years
Moving their paperwork to the digital age has reinvigorated Fiesta’s readiness to continue their multi-generational operations.
Bringing Provision into their facility has led to massive improvements for the Fiesta Tortillas team. Not only have they saved time and stress in daily operations, but the enhanced accessibility of their data has made working with their stakeholders and customers easier. Backed with real-time monitoring, management can rest assured that their decisions are fully informed and processes are streamlined. The future looks bright at Fiesta Tortillas as another generation of the family steps up to the helm.
-
20%Time saved on data entry
-
40%Time saved on team management
-
40%Time saved on record review and verification
-
75%Time saved on audit preparation